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The Ticket Program

What is the Ticket Program?

The Ticket to Work and Self-Sufficiency Program is an employment program for people with disabilities who are interested in going to work. The Ticket Program is part of the Ticket to Work and Work Incentives Improvement Act of 1999 – legislation designed to remove many of the barriers that previously influenced people’s decisions about going to work because of the concerns over losing health care coverage. The goal of the Ticket Program is to increase opportunities and choices for Social Security disability beneficiaries to obtain employment, vocational rehabilitation (VR), and other support services from public and private providers, employers, and other organizations.

Under the Ticket Program, the Social Security Administration (also referred to as the Agency) provides disability beneficiaries with a Ticket ([Click here]  to see an image of a Ticket) they may use to obtain the services and jobs they need from a new universe of organizations called Employment Networks (ENs).

MAXIMUS, a private company, has been contracted by the Social Security Administration to function as the Operations Support Manager (OSM) and the Ticket Program Data Operations Center Manager (TPDOCM). It is MAXIMUS responsibility to administer oversight and process support necessary to sustain ongoing Ticket Program Operations.

How Many People Are Eligible for the Ticket Program?

The Ticket to Work Program is an employment program that is available to most Social Security beneficiaries with disabilities who meet certain criteria. The Social Security Administration notifies those beneficiaries who are eligible to participate in the Ticket Program by issuing them a Ticket. Beneficiaries receiving a Ticket are referred to as Ticket-holders. More than 11 million Ticket-holders are eligible to participate in this nationwide Program and many are already working.

Click here to view the Social Security Administration's Ticket Tracker for Ticket-holder numbers by state  

How Does the Program Work?

The Ticket Program is flexible and voluntary – Social Security Administration beneficiaries are not mandated to participate and in most cases, ENs can chose which services they want to provide, where, and to whom. Beneficiaries receiving Tickets can contact one or more ENs to discuss services and once an agreement between the beneficiary and EN is reached, the two work together to develop a work plan to assist the beneficiary in reaching his or her employment goal.

Every month a Ticket-holder is employed at a certain wage level, ENs receive revenue.

What is an EN?

Any agency or instrumentality of a state (or political subdivision), or a private entity that takes responsibility for the actual delivery of services or the coordination/referral of services is eligible to apply to be an Employment Network (EN).

Employment Networks can be a single entity, a partnership or alliance of entities (public and/or private), or a consortium of organizations collaborating to combine resources to serve Ticket-holders.

What is MAXIMUS' Role?

The Ticket to Work legislation required the Social Security Administration to identify a contractor to assist in the administration of the Ticket To Work Program. MAXIMUS was awarded two contracts to serve as Operations Support Manager (OSM) and Ticket Program Data Operations Center Manager (TPDOCM). MAXIMUS role as OSM and TPDOCM includes:

To receive a more comprehensive understanding of the Ticket Program and to have specific questions answered, please contact MAXIMUS Ticket to Work at 1-866-968-7842 (TDD 1-866-833-2967).

About MAXIMUS

MAXIMUS is the largest provider of program management, consulting, and information technology services to state and local governments, and a leading service provider to the Federal government. Our multi-disciplinary services and delivery systems are designed to make all levels of government more efficient and cost-effective, while improving the quality of their programs and services.

For more information on MAXIMUS please visit the following site: www.maximus.com 

What are the Employment Network's Payment Options?

Payment process resource materials on this page may be downloaded by your organization for reference, payment submission, and training of your staff. The materials are available in PDF, PowerPoint, and Text formats. Should you need the information in a format not listed, please feel free to e-mail your request to the EN/VR Education and Communications Department.

To submit an Earnings Inquiry Request (EIR) directly through the web, or for more information, click here .

Payment Request Form:
[DOC] 
EN Payment Request Form Tutorial:
[PDF] 
EN Services Certification Statement:
[DOC] 
Auto Pay Request Form:
[DOC] 
Earnings Inquiry Request (EIR) Form:
[DOC] 
2010 EN Payments at a Glance:
[PDF] 
2009 EN Payments at a Glance:
[PDF] 
2010 EN Guide to Requesting Payment:
[PDF] 
Supplemental Earnings Statement:
[DOC] 
Employer-Prepared Earnings Statement:
[DOC] 
Self-Employment Income Form:
[DOC] 
SSA EN Help Desk Details:
[PDF] 
--> EN Payment Status Report Request Form:
[DOC] 
ACH Vendor Payment Form:
[PDF] 
Split Payment Form SSA-1401:
[DOC] 


Email us your questions pertaining to the Payment Processing Resources. 
Click here to view the Social Security Administration's EN Payment Activity Report  


How to Become an Employment Network?  

For more information, see How to Become an Employment Network?  .

A list of links into various portions of this website follows.



 

Home  

 

Ticket Program Basics

 

2010 TTWP Monthly Calendars  



 

Training Resources  

 

State VR Agency  

 

Program Resources  

 

EN Capitalization  

 

EN Contract Change Form  

 

Payment Process  

 

Inside Ticket Quarterly Newsletter  

 

EN FAQs  

 

Glossary  



 

Directory of ENs  

 

Distribution of ENs  

 

Distribution of VRs  

 

Distribution of Beneficiaries  

 

Directory of WIPAs  

 

Directory of P&As  

 

Earnings Inquiry  


Beneficiary: 1-866-968-7842

EN/SVR: 1-866-949-3687

Toll-Free TDD Line:
1866TDD2WORK
1-866-833-2967


Send Us a Message 

Visit the Social Security Administration website:
www.socialsecurity.gov/work  


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