What is a Timely Progress Review?
A Timely Progress Review (TPR) is Social Security's way to track the progress of a Ticket Holder under the Ticket to Work Program. Essentially, Social Security expects Ticket Holders to make progress towards self-sufficiency while their tickets are in "Assigned" or "In-Use SVR" status.
The TPR is based on the Timely Progress Guidelines that Social Security established under the New Regulations effective July, 2008. As a result of these regulations, the Ticket Program Manager (TPM) conducts a review at the end of every 12-month period to determine if beneficiaries are making the expected progress toward self-sufficiency.
The TPR guidelines consist of work and earnings requirements, educational or training requirements, or a combination of both. An example of this is the first 12-month Review, where the beneficiary must have worked three months at the Trial Work Level (TWL) amount in order to pass the review. Alternatively, the beneficiary must have completed a GED, or high-school diploma, or have completed 60% of a full-time course load for an academic year in a college or technical, trade, or vocational training plan. Another alternative is that the beneficiary has completed some combination of this work and education requirement.
Employment Network Responsibilities
As a service provider, there are certain responsibilities you assume regarding the Timely Review Process. You will need to explain the existence of these reviews and how they work while developing an Individual Work Plan (IWP). Since your beneficiaries will often come to you with questions regarding the Ticket to Work Program, it is your responsibility to understand the process and to be able to answer beneficiary questions as accurately as possible. If you notice that some of your beneficiaries are having trouble on the road to self-sufficiency, you will need to provide counseling and advice. If your beneficiaries do not respond to requests for additional information, you will begin to receive those requests. It is your responsibility to respond to those requests in a timely manner to ensure that your beneficiaries' needs are being met to the fullest.
There is a TPR help desk available to providers who may have questions related to completing the TPR for a beneficiary. For additional questions, please email TPRhelpdesk@yourtickettowork.com. Do not include any beneficiaries' names or social security numbers.